Politique de remboursement

Should you wish to return your order or part of your order, you can do so within 14 days of receiving your order.

To return your purchase, please copy the “Return Form” at the bottom of this page, fill out your information and send it in an email to:
e-shop@khadiandco.com.

Please note that you cannot regret your purchase just by denying receipt of the order.

After informing us that you wish to return your purchase, kindly return it to us at below address as soon as possible and no longer than 14 days after you informed us. We may require documentation that the item has been shipped within the deadline.

Products must be returned in unused condition with all labels and original packaging fully intact and in a re-sellable condition. Returns that are damaged, stained, washed or altered may not be accepted and may be sent back to you at your own expense.

When returning an item, you must pay the direct and total cost of returning the item(s). Upon returning, you are fully responsible for the item(s) being wrapped securely, to effectively avoid damage while they are in transit. Return orders that arrive COD (cash on delivery) will not be accepted.

The full responsibility for the product is yours until the product has been safely delivered to us. We do not accept responsibility for items lost in shipping when returned, so we recommend you keep a receipt with a tracking number as proof that the package was sent. 

Please enclose a copy of the “Return Form” and / or indicate the order number on the package to ease the expedition. 

Return to:

K. and Co E-Shop
Peblinge Dossering 16, KLD TH
DK-2200 Copenhagen N
Denmark
E-mail: e-shop@khadiandco.com

 

EXCHANGES

Unfortunately we do not offer exchanges. If you wish to exchange your purchase to a different size or style, please do so by placing a new order on our e-shop after having returned the item.


REFUND

If you have returned an order and the conditions are met, we will refund the amount of the order including the shipping fee you payed at the time of purchase. 

If you only wish to return part of your order and not all the items in your order, the shipping fee will not be refunded.

Any additional fees such as locally imposed taxes, custom duties etc. will not be refunded.

The refund will be made to the same means of payment, which you used for the original transaction.

Please remember it can take some time for your bank or credit card company to process and post the refund.

 

RETURN FORM
(Only fill out and send this form if you wish to return an item)


To: K. and Co E-Shop, Peblinge Dossering 16 KLD TH, DK-2200 Copenhagen, Denmark, E-mail: e-shop@khadiandco.com

 

I hereby give notice that I wish to withdraw from my contract of sale for the following goods:

________________________________________

________________________________________

________________________________________

________________________________________


Ordered on: ____ / ____ / ____


Received on: ____ / ____ / ____

 

Name of customer:

 

Customer address:

 

Signature (if printed on paper): _________________

Date: ____ / ____ / ____